ITIL® (Version 5) Product Blended Learning eLearning (ITIL5PR-BL)
ITIL Product (Version 5) enables you to manage digital products as integrated value streams, aligning product capabilities, services, and business outcomes across their full lifecycle. Leverage this valuable practical guidance to excel in complex, AI-driven environments and advance your career.
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Industry-recognized certification: Showcase your ability to deliver, manage and improve digital products from start to finish, and handle critical tasks in the field.
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Employers' first choice: Certify your expertise in managing digital products and services, making you the preferred choice in today’s competitive landscape.
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New career opportunities: Equip yourself with relevant, in-demand skills to improve your daily work, accelerate your growth, and qualify for a wide range of attractive roles worldwide.
What will you learn?
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Digital Product and Service Integration: Gain a clear understanding of how digital products provide capabilities and digital services enable value realization. Explore how to effectively manage both as a single and unified system.
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Value Stream Integration and Flow Optimization: Learn how to identify, map, and improve product value streams to optimize flow, reduce waste, and achieve measurable outcomes.
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Strategic Discovery and Product Direction: Find out how to align product roadmaps with organizational strategy through structured discovery, prioritization, and evidence-based decision-making.
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Human-Centred Product Design: Discover how to apply design thinking and human-centred design principles to create user-centered, scalable, resilient, usable, and sustainable digital products.
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Resource and Supplier Orchestration: Learn to make informed acquisition decisions across technology, talent, and suppliers to ensure scalability and long-term resilience.
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Build and Quality Engineering Integration: Explore how to integrate design into build activities with automation, testing, governance, and technical debt management.
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Controlled Transition and Deployment: Analyze how to execute structured, risk-aware product transitions with operational readiness and observability embedded from day one.
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Reliable and Observable Operations: Discover how to apply Site Reliability Engineering (SRE) principles, observability, capacity and continuity planning, monitoring, performance management, and automation to ensure reliability, availability, and resilience.
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AI-enabled ways of working: Integrate AI-enabled ways of working and practices into product development and support.
What skills will you acquire?
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Manage digital products end-to-end: Manage digital products throughout their lifecycle from discovery to support using the ITIL Product and Service Lifecycle Model, a structured, practical and industry-tested approach.
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Cross-Functional Value Alignment: Learn to break down silos and align stakeholders across the ITIL Value System and lifecycle activities to enhance collaboration within multifunctional product and service teams.
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Evidence-Based Product Decision-Making: Find out how to use metrics, feedback loops, and lifecycle performance data to continuously measure lifecycle success, and refine and guide decisions on product strategy and delivery.
What's included?
- 18 hours of interactive content
- Self-paced learning with bite-sized modules
- Practical exercises and quizzes
- Scenario-based case studies
- Real-time progress tracking
- Embedded glossary with the key terminology
- Seamless, device-friendly integration
Exam:
- 40 questions
- Multiple choice
- 90 minutes
- Open book
- Minimum required score to pass: 70%
Certification requirements:
This module requires the completion of:
- Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5)
- Training through an Accredited Training Organization or ITIL Official eLearning
Exam results will not be released without proof of completion.
How to purchase and use:
Purchase the choosen option (see below) using the order form. Shortly afterwards you will be sent a voucher code and a short explaination how to activate your content online. Then the content can be used for 1 year. The exam is also done online and included in the blended learning.
Purchase Options:
- eLearning: Official eBook, Exam voucher, Learning resource kit, Interactive eLearning, Auto-marked sample papers
- eLearning+: Official eBook, Exam voucher, Learning resource kit, Interactive eLearning, Auto-marked sample papers, Free exam re-take, Official Mock Exam
ITIL®, PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Our Blended Learnings are available in English language only. Exam languages vary, please ask for other exam languages using the field "Anmerkungen".
€1,310.00
(exkl. 20% Steuer)