What's included?
- 18 hours of interactive content
- Self-paced learning with bite-sized modules
- Practical exercises and quizzes
- Scenario-based case studies
- Real-time progress tracking
- Embedded glossary with the key terminology
- Seamless, device-friendly integration
Exam:
- 40 questions
- Multiple choice
- 90 minutes
- Open book
- Minimum required score to pass: 70%
Certification requirements:
This module requires the completion of:
- Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5)
- Training through an Accredited Training Organization or ITIL Official eLearning
Exam results will not be released without proof of completion.
How to purchase and use:
Purchase the choosen option (see below) using the order form. Shortly afterwards you will be sent a voucher code and a short explaination how to activate your content online. Then the content can be used for 1 year. The exam is also done online and included in the blended learning.
Purchase Options:
- eLearning: Official eBook, Exam voucher, Learning resource kit, Interactive eLearning, Auto-marked sample papers
- eLearning+: Official eBook, Exam voucher, Learning resource kit, Interactive eLearning, Auto-marked sample papers, Free exam re-take, Official Mock Exam