ITIL® (Version 5) Transformation Blended Learning eLearning (ITIL5TR-BL)
ITIL Strategy (Version 5) offers practical guidance for developing, delivering, and optimizing strategies to create lasting value. It helps align technology, investment, and execution with business outcomes, empowering you to act with clarity and confidence in complex, AI-driven environments.
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Industry-recognized certification: Prove your ability to lead transformation initiatives, improve performance, resilience, and collaboration across organizations with a top-tier certification.
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Employers' first choice: Showcase your expertise in managing change, aligning teams, and delivering sucessful transformation outcomes to enhance your CV and set yourself apart.
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New career opportunities: Build the capabilities to lead transformation initiatives and drive organizational change at scale. Level up your career and reach leadership roles.
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Key ITIL Transformation Concepts: Gain a clear understanding of the core concepts of transformation in the ITIL context, including how change, value, the ITIL Product and Service Lifecycle, and the ITIL Value System are all connected.
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Transformation in Complex Environments: Discover how to approach transformation across a range of contexts, including complex and chaotic environments.
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The ITIL Transformation Model: Learn how to apply the ITIL Transformation Model, including its layers, stages, and steps across governance, positioning, execution, and learning.
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Transformation Patterns and Approaches: Explore initiation, governance, and execution patterns and how they shape transformation scope, timing, and execution.
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Governance and Transformation Alignment: Gain an in-depth understanding of how governance supports transformation while enabling flexibility and value delivery.
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Execution and Delivery of Change: Learn how to manage and implement transformation initiatives across different scenarios.
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Measurement, Learning, and Continuous Improvement: Discover how to measure progress, evaluate outcomes, and embed continuous learning into the organization.
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Tools, Methods, and Techniques for Transformation: Explore how to apply approaches such as value stream mapping, Objectives and Key Results, and the ITIL Maturity Model to support transformation.
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AI and Transformation: Deepen your understanding of the ITIL AI Capability Model and how AI governance supports transformation readiness and adaptive execution.
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Transformation Leadership and Execution: Gain the expertise you need to lead and support effective transformation initiatives across digital products and services.
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Governance, Execution, and Balance: Learn how to apply the ITIL AI Capability Model to balance structure and adaptability, and deliver sustainable transformation outcomes in complex environments.
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Value-Driven Change Management: Build the skills you need to ensure transformation initiatives deliver measurable value and improve organizational resilience.
- 10 - 12 hours of interactive content
- Self-paced learning with bite-sized modules
- Practical exercises and quizzes
- Scenario-based case studies
- Real-time progress tracking
- Embedded glossary with the key terminology
- Seamless, device-friendly integration
- 40 questions
- Multiple choice
- 90 minutes
- Open book
- Minimum required score to pass: 70%
This module requires the completion of:
- Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5)
- Training through an Accredited Training Organization or ITIL Official eLearning
Exam results will not be released without proof of completion.
- eLearning: Official eBook, Exam voucher, Learning resource kit, Interactive eLearning, Auto-marked sample papers
- eLearning+: Official eBook, Exam voucher, Learning resource kit, Interactive eLearning, Auto-marked sample papers, Free exam re-take, Official Mock Exam
ITIL®, PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Our Blended Learnings are available in English language only. Exam languages vary, please ask for other exam languages using the field "Anmerkungen".

