ITIL® (Version 5) AI Governance Blended Learning eLearning (ITILAI5-BL)
AI is changing every job. Knowing how to use it is only half the story. ITIL® AI Governance (Version 5) gives you the practical skills to use and govern AI with confidence - helping you stand out, stay relevant and create real value in an AI-driven world.
- ITIL, AI Governance, and AI Fundamentals: Build a foundation in ITIL, governance, and AI so you can apply AI governance in practical organizational contexts.
- AI Benefits and Risks: Learn how to balance innovation, value creation, trust, accountability, and risk.
- AI in Organizational Contexts: Understand how AI affects products, services, operations, decision-making, and organizational workflows.
- Good AI Governance: Explore what good AI governance looks like and how governance maturity develops across different organizational contexts.
- The ITIL AI Capability Model: Discover how the ITIL AI Capability Model supports responsible, scalable AI adoption.
- The ITIL AI Governance Improvement Model: Understand how the ITIL AI Governance Model supports a practical and consistent approach to AI governance.
- How Regulation Shapes AI Governance: Learn how global and national regulatory requirements shape AI governance and affect organizational policies, responsibilities, and decision-making.
- AI Governance and Other Frameworks: Discover how the ITIL AI Governance Improvement Model can be integrated with other frameworks and methods to support a practical and consistent approach.
- Responsible AI Governance: Build practical capability to embed oversight, accountability, transparency, and ethical safeguards across AI use.
- AI Governance in Practice: Apply AI governance through real-world workplace scenarios across the AI governance lifecycle.
- Applying the ITIL AI Capability Model: Apply the ITIL AI Capability Model to determine governance requirements and tailor risk profiles and controls to a range of AI capabilities.
- Applying the ITIL AI Governance Improvement Model: Learn how to move from principles to action, assess current AI governance, design appropriate adjustments, and ensure governance remains effective over time.
- 8 hours of interactive content
- Self-paced learning with bite-sized modules
- Practical exercises and quizzes
- Scenario-based case studies
- Real-time progress tracking
- Embedded glossary with the key terminology
- Seamless, device-friendly integration
- 40 questions
- Multiple choice
- 90 minutes
- Open book
- Minimum required score to pass: 70%
- eLearning: Official eBook, Exam voucher, Learning resource kit, Interactive eLearning, Auto-marked sample papers
- eLearning+: Official eBook, Exam voucher, Learning resource kit, Interactive eLearning, Auto-marked sample papers, Free exam re-take, Official Mock Exam
ITIL®, PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Our Blended Learnings are available in English language only. Exam languages vary, please ask for other exam languages using the field "Anmerkungen".

