ITIL® (Version 5) Strategy Blended Learning eLearning (ITIL5ST-BL)
ITIL Strategy (Version 5) offers practical guidance for developing, delivering, and optimizing strategies to create lasting value. It helps align technology, investment, and execution with business outcomes, empowering you to act with clarity and confidence in complex, AI-driven environments.
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Industry-recognized certification: Demonstrate your ability to define and implement strategies that connect business goals with technology and value creation.
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Employers' first choice: Showcase your expertise in aligning strategy with execution and effectively delivering value to qualify for strategic and leadership roles.
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New career opportunities: Build sought-after capabilities to steer decision-making, lead transformation initiatives, and support long-term organizational success.
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Key ITIL Strategy Concepts: Gain a clear understanding of the core ITIL principles, practices, and terminology that underpin effective strategy development and alignment.
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Strategy in Digital and AI-Driven Environments: Explore how strategy evolves in dynamic, complex, and AI-enabled contexts, and how to maintain clarity and direction.
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Strategy Development: Learn how to observe, orient, decide, and plan, to define effective, outcome-driven strategies.
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Strategy Implementation: Discover how to plan, execute, synthesize, and reflect to translate strategy into actionable initiatives and sustained value.
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Operating Models and Strategic Alignment: Find out how business and operating models support strategic intent and enable value creation.
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Strategic Decision-Making in Complex Environments: Develop the ability to make informed, conscious decisions in uncertain and rapidly changing settings.
- Strategic Capabilities and Leadership: Learn how strategic capabilities shape and deliver value-driven strategy.
- Governance, Risk, and Sustainability in Strategy: Uncover how governance, risk management, and sustainability support long-term strategic success.
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AI Governance in Strategy: Explore how AI governance enables responsible, value-driven strategy development and execution.
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Strategic Alignment and Direction: Apply the ITIL Strategy Management Model to continuously guide strategic alignment with business goals, direction and action to deliver measurable outcomes.
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Confident Decision-Making Amid Complexity: Gain the expertise you need to make informed, balanced decisions in volatile, complex, uncertain and ambiguous environments, and successfully overcome challenges.
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Effective Execution and Value Realization: Learn to translate strategic intent into actionable initiatives, balancing governance and execution to deliver sustained value in fast-paced, AI-enabled environments.
- 10 - 12 hours of interactive content
- Self-paced learning with bite-sized modules
- Practical exercises and quizzes
- Scenario-based case studies
- Real-time progress tracking
- Embedded glossary with the key terminology
- Seamless, device-friendly integration
- 40 questions
- Multiple choice
- 90 minutes
- Open book
- Minimum required score to pass: 70%
This module requires the completion of:
- Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5)
- Training through an Accredited Training Organization or ITIL Official eLearning
Exam results will not be released without proof of completion.
- eLearning: Official eBook, Exam voucher, Learning resource kit, Interactive eLearning, Auto-marked sample papers
- eLearning+: Official eBook, Exam voucher, Learning resource kit, Interactive eLearning, Auto-marked sample papers, Free exam re-take, Official Mock Exam
ITIL®, PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Our Blended Learnings are available in English language only. Exam languages vary, please ask for other exam languages using the field "Anmerkungen".

